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Releasing Held Orders

Releasing Held Orders


You release an order to return it to the processing cycle.


For example, if you enter an order for a customer who has exceeded the credit limit, the system places the order on hold. When the customer makes a payment, the system changes the credit status, which makes the customer’s orders eligible for processing. The system does not, however, process the customer’s orders until you release the orders. You must have appropriate security access to release an order.


You release items and orders for customers as many times as necessary. You print the Print Held Sales Order report (R42640) to review all sales orders that are on hold.


In this task, you will release the order that is on hold for profit margin.



Navigate to the Release Held Orders program (P43070) on the Sales Order Processing menu (G4211).

Click the Sales Order Processing link.

Click the Release Held Orders link.

Use the Work With Held Orders form to search for and select the order to release from hold.

Use the header fields to filter the held orders and search for the order to release.



Click in the Person Responsible field.

Enter the desired information into the Person Responsible field. Enter “6002“.

Click the Find button.

Click the M1 option.

Click the Row button.

You can review the detail information for the sales order before you release it from hold.

Click the Select button.

Use the Password Confirmation form to verify the order information and specify to release the order from hold.



Click in the Password field.

Use the Password field to confirm the release of the order hold.

Enter the desired information into the Password field. Enter “M1“.

Click the OK button.

The system releases the order from hold and no longer displays the order on the Work With Held Orders form.



Click the Close button.

You have successfully released an order from hold.

End of Procedure.

Ayman Refat
Over 20 years of experience in IT area, working as Oracle JD Edwards Developer with expertise in Windows Server, SQL Server and Microsoft Exchange Server, experience in Linux operating systems (Debian and Redhat), VMWare ESX / ESXi, Novell Netware, relational databases like Oracle 10/11g and backup solutions from Computer Associates. Large experience in high-end servers from Dell and HP, having the following certifications: Microsoft: MCP, MCSE, MCDBA, MCSA and MCT (2008 ~ 2013), Computer Associates: Technical Specialist – Storage and Backup Solutions,

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